To develop a financial institution that will serve as the engine of economic growth and development in its catchment area. By mobilizing available funds for investment in catchment area and offering quality financial services, exceptional customer service and building a highly satisfied and motivated workforce.
To provide high quality financial products and services to its customers; to strive to be number one in customer service, employee satisfaction and profitability and to strive to be the bank of choice in its area of operation.
"Citizens, your bank is here"!
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